Return Policy
We want you to love your purchase from jessakaedresses.com! If you’re not completely satisfied, you may return eligible items within 14 days of delivery for a refund or exchange.
Eligibility
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Final sale items (e.g., promotional or discounted products) cannot be returned or exchanged.
- Returns must be initiated within 14 days of delivery.
How to Return
- Visit jessakaedresses.com and log into your account to start the return process.
- Follow the instructions to generate a return label.
- Pack the item securely and attach the label.
- Drop off the package at your nearest shipping carrier location.
Refunds
- Refunds will be processed within 5–7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Exchanges
- Exchanges are subject to availability. If your desired size or style is out of stock, we’ll issue a refund instead.
- You may also place a new order for the item you’d like to exchange for.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery for assistance.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees.
For any questions regarding returns, please reach out through our online contact form.